What is Virgin Media Internet Contact Number Helpline?

Virgin Media Internet Contact Number Helpline is:
0345 454 1111

Operating Hours

Sunday: 08:30-23.59. Monday 08:30-23.59. Tuesday 08:30-23.59. Wednesday 08:30-23.59. Thursday 08:30-23.59. Friday 08:30-23.59. Saturday 08:30-23.59.

Virgin Media Internet Overview

Virgin Media is one of the leading communications service providers based in the UK. In fact, it is the first company to provide Internet service in the country. As a leader in digital technology, Virgin Media continually invests to find ways to put the power of digital to everyone’s fingertips.  Recently, the company ventured in bundling cable services to its world-class telecommunications services.

Services and Bundles Offered

Virgin Media prides itself in offering the fastest broadband speed in the country. Fibre optics services start at £8 per month, which include speeds up to 50Mbps and a bundled phone service. This bundle is ideal for small households for up to 4 devices. Other bundles include cable services which would offer at least 60 regular and on-demand channels ideal for binge-watching and heavy streaming activities.

Aside for personal and household services, the company also offers business solutions available for small to large enterprises. This enables businessmen to connect to their consumers and suppliers at optimum speed and cost-effective prices. Further, the service could accommodate requests for fixed IPs for a more stable and secure connection. Also, customers have the convenience to reach the reliable Virgin Media Internet Contact Hotline in cases when they find themselves encountering an issue.

Contacting Virgin Media Internet Contact Hotline

For subscribers who might need help with their connection, there are a number of ways in order for them to reach the Virgin Media Internet Contact Hotline. For home customers, one can reach the Virgin Media Internet Contact Hotline at 0345 454 1111, 8.00 to 23.59, 7 days a week from any phone providers (call rates would vary depending on the phone provider, see  virginmedia.com/callcosts for a general idea). For Virgin Media phone or mobile subscribers, they can dial 150 as a toll-free number.  Chat support is also available and can be reached here from 9.00 to 17.00 Mondays to Saturdays.  For those who find themselves in need of help but are currently outside the normal business hours, they can explore the online community http://community.virginmedia.com/t5/Broadband/ct-p/Broadband  for tips on how to quickly resolve an issue.

Virgin Media business customers may contact the hotline 0800 052 0800 at any time, day or night. Also, for sales enquiries, anyone can call 0800 953 0189, which is open Mondays to Fridays 9:00 to 17:00. General troubleshooting questions can also be raised at the usual Virgin Media Internet Contact Hotline.

Tips Before Calling Virgin Media Internet Contact Hotline

While most questions can be directed to the Virgin Media Internet Contact Hotline, it is helpful to browse through the online self-serve at https://help.virginmedia.com/ in order to save some time. The self-serve portal contains a lot of information regarding different concerns and questions one might encounter. It would also help you save some costs in phone calls especially if you don’t have a landline within your reach (landline calls are normally toll-free).


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