What is Halifax UK Customer Service Number?

is Halifax UK Customer Service Number is:
0345 720 3040

Halifax UK  Opening Hours

 Sunday: 9.00-17.00. Monday: 8.00-20.00. Tuesday: 8.00-20.00. Wednesday: 8.00-20.00. Thursday: 8.00-20.00. Friday: 8.00-20.00. Saturday: 8.00-18.00.

Halifax UK Customer Service Numbers

Halifax Bank offers a variety of financial services to people in the United Kingdom including savings accounts, credit cards, loans, mortgages, and insurance among many others. As a way of helping its customers, Halifax Bank has provided a list of phone numbers for customers to call when they encounter problems, complaints, or enquiries.

For the most common banking concerns,, you can refer to the following Halifax UK Customer Service numbers below.

Lost/Stolen Cards  – If you’ve lost your card or if it got stolen, report this immediately to avoid untoward incidences and security issues with your account. The Halifax UK Customer Service team is ready to assist you with this matter 24 hours a day, seven times a week. The number to call is 0800 0 15 15 15 or +44 (0) 113 242 8196 for international calls.

Bank Account holders – For banking customers with the following bank accounts: Current Account, Reward Current Account, Ultimate Reward Current Account, Basic Account, Student Current Account, Cardcash, and Expresscash;

the number to call is 0345 720 3040 or +44 (0)113 242 1984 for those calling abroad or for those who are looking for an alternative to an 0345 number. 24/7 service is available for existing customers while regular opening hours apply for new customers.

Savings Account holders – For banking customers with the following bank accounts: Cash ISA (Individual Savings Account), Fixed-Term, Easy Access, and Kid’s Accounts;

the number to call 0345 726 3646 or +44 (0) 113 242 2005 for calls made outside the United Kingdom.

Credit Card holders – For banking customers with the following credit cards: All in One, Low Rate, Clarity, Student, and other related Halifax Credit Cards;

the Halifax UK Customer Service number to call is 0345 944 4555 or +44 (0) 1733 573 189 for international calls. For application enquiries via phone, please call 0800 028 3258.

In case the service you are looking is not on the list given above, there is an extensive list of other phone numbers available on the Halifax website. Customer service numbers are available for mortgages, loans, insurance, among many others.

Halifax UK Customer Service Complaints

Halifax believes in the power of building relationships with their customers. If you have had an unpleasant banking experience that you would like to discuss or report, you can send over your complaint to the Halifax UK Customer Service team through various channels.

Visit a branch

If you would like to personally speak to a Halifax Bank employee or manager, you can use the branch finder to locate a Halifax Bank branch near you.

Through phone

You can express your complaint through phone by calling 0800 072 9779 or +44 0113 366 0167. This service is available 24/7

Through textphone

For customers with hearing or speech impairment, the number to call is  0800 056 7294 or +44 0113 366 0141 for international calls. Textphone service is available everyday, 9.00-17.00.

Online form

Customers may also choose to fill out an online form. You will be asked to choose if you would like to give a complaint or feedback. After choosing, you will be asked to provide some personal information including your complete name, email, and telephone number.

Write a letter – Finally, customers may choose to send a letter to Halifax Bank. If you choose this option, make sure to include details of your account, information on the complaint you’d like to be address, and your intended request in resolving the issue. Then, send your letter to this address:


PO Box 761


LS1 9JF.


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